Privacy & Security

Jali live Privacy Policy — Your Data Is Safe With Us

Jali live takes your personal data seriously. This privacy policy clearly explains what information we collect, how it is used, and the steps we take to keep your data secure.

Last Updated: 1 January 2026

This Privacy Policy applies to all services on the jalilive.ws website and the Jali Live app. By using the platform, you are deemed to have accepted this policy.

1 What Data We Collect

When you register and use services on jali live, we collect certain necessary information. This information comes from three main sources — details you provide directly, data collected automatically, and information received from third parties.

Directly Provided Data

Data Type Purpose
Name & Date of BirthIdentity Verification & Age Confirmation
Mobile Number & EmailAccount Creation & Communication
National ID / PassportKYC Verification
AddressIdentity Confirmation
Payment Details (Mobile Banking Number)Financial Transactions

Automatically Collected Data

When you use jali live, our system automatically collects certain technical information:

  • IP address, device type, and operating system.
  • Browser type and language settings.
  • Time spent on the platform and pages visited.
  • Gaming activity logs — which games were played and how much was wagered.
  • Transaction time and amount.

Card numbers are not stored: jali live never stores full debit/credit card numbers or mobile banking PINs. All payments are processed through encrypted gateways.

2 How Collected Data Is Used

Jali live uses your information only for legitimate and necessary purposes. We never sell your data or share it with unnecessary third parties.

  • Account Management: To handle registration, login, password recovery, and account security.
  • Payment Processing: To securely process deposits and withdrawals.
  • Service Improvement: To detect platform errors and improve the user experience.
  • Fraud Prevention: To detect suspicious transactions and prevent money laundering.
  • Contact: To send you important updates, bonus offers, and promotional information.
  • Legal Obligation: To provide data as required by regulatory directives and legal obligations.
  • Responsible Gaming: To identify excessive gaming and provide assistance to users when needed.

If you no longer wish to receive promotional emails or SMS, simply let our support team know at any time and we'll opt you out. However, transaction-related and security messages will always be sent.

3 Cookies Policy

Jali live uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that make the platform easier to use and more personalized.

Cookie Type

Cookie Name Purpose Duration
Essential CookiesLogin Sessions, Security TokensDeleted when the session ends
Functional CookiesLanguage preferences, game settings30 Days
Analytics CookiesPage visit statistics90 days
Marketing CookiesRelevant Ads & Offers180 Days

You can disable cookies from your browser settings, though this may limit some platform functionality. A cookie consent banner will appear on your first visit to the site.

4 Data Sharing & Third Parties

Jali live never sells your data. However, in limited circumstances, necessary information may be shared with trusted third parties:

  • Payment Provider: Payment providers such as bKash, Nagad, and Rocket receive only the minimum information necessary to process transactions.
  • KYC Verifier: Authorized third-party agencies for identity verification.
  • Technology Service Provider: Server hosting, cloud services, and cybersecurity providers — all operating under strict confidentiality agreements.
  • Legal Authority: Where required by a court order or written directive from a regulatory authority.
  • Anti-Fraud Agency: Sharing data with industry bodies to prevent fraud and money laundering.

Agreements with third parties explicitly state that they may not use your data for any purpose beyond their work with Jali Live. Any breach of contract results in immediate termination of the relationship.

5 Data Retention Period

Jali Live does not retain your data longer than necessary. The retention period for each data type is outlined below:

Data Type Retention Period
Account Data (while the account is active)Until account closure
Financial Transaction Records5 years after account closure
KYC Documents5 years after account closure
Gaming Logs2 years
Support Contact3 Years
Cookies & Browsing Data90 to 180 days

Once the retention period expires, your data is securely deleted or anonymized in a way that makes it impossible to identify you.

6 Security Measures

Jali Live uses internationally recognised technology to protect your data. Our security infrastructure is regularly verified through independent third-party audits.

  • TLS 1.3 Encryption: All data transfers are end-to-end encrypted.
  • AES-256 Storage Encryption: All sensitive data stored in the database is encrypted.
  • Two-Factor Authentication (2FA): OTP verification at every login.
  • Firewall & DDoS Protection: Advanced technology to protect against cyber attacks.
  • Real-Time Monitoring: Suspicious activity is monitored 24/7.
  • Secure Data Center: Our servers are operated in ISO 27001-certified data centers.

You also have certain responsibilities: Use a strong password, never share it with anyone, and avoid gaming on public Wi-Fi. Be cautious of phishing links — jali live will never ask for your password over the phone or via message.

7 Your Rights

Jali live believes every user has the right to full control over their personal data. The following rights apply to you:

Right of Access

You may request to know what information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or incomplete information.

Right to Erasure

After account closure, you may request deletion of your data unless retention is required by legal obligations.

Right to Restrict Processing

You can request that your data not be used for specific purposes.

Right to Data Portability

You can request a download of your own personal data.

Right to Object

You can opt out of your data being used for marketing purposes.

To exercise any of your rights, support@jalilive.wsto send us an email. We typically respond within 30 business days. Additional information may be requested to verify your identity.

8 Protection of Minors' Privacy

Jali Live is an 18+ platform. We do not knowingly collect data from anyone under 18. Age is verified at registration, and KYC documents may be requested if there is any doubt.

  • If a minor's account is detected, it will be immediately suspended and all associated data will be deleted.
  • If a parent or guardian discovers that their minor child has been using jali live, they should immediately support@jalilive.wsto get in touch.
  • Keep your account credentials private to prevent underage family members from gaining access.

9 Changes to the Privacy Policy

Jali live may update this Privacy Policy as needed. Before any significant changes, we will:

  • A notification will be sent to your registered email or mobile number.
  • A clear notice will be displayed on the platform.
  • Updated policies will be published at least 7 days in advance.

Continued use of the platform after any changes will be taken as your acceptance of the updated policy. If you do not agree with the new policy, you have the right to close your account.

Latest Version: This Privacy Policy was last updated on 1 January 2026.

10 Contact Us

For any questions, complaints, or requests to exercise your rights regarding our Privacy Policy, please contact us:

  • Email: support@jalilive.ws
  • Live Chat: 24/7 support via the chat icon on the right side of the platform.
  • Help Center: Help Centre Page Visit us.

Privacy-related complaints are typically responded to within 7 business days. Complex cases are resolved within a maximum of 30 business days.

How jali live Protects Your Information

Through world-class technology and policies, we ensure your privacy is protected at all times

End-to-End Encryption

Every transaction and piece of personal information you submit is encrypted using TLS 1.3 and AES-256 technology. No outside party can access or read this data.

Your Data Is Never Sold

Jali live never sells your data to third parties. Information is shared only as needed to provide services, and strictly under binding agreements.

Regular Security Audits

Independent third-party security experts regularly audit Jali Live's systems. Any vulnerabilities are promptly identified and resolved.

Two-Factor Verification

Two-factor authentication (2FA) is active on every login and large withdrawal, ensuring your account always stays under your control.

Limited Data Retention

Jali live does not retain data beyond what is necessary. After the defined retention period, information is securely deleted or anonymized.

Your Control

You have full rights to view, correct, or delete your data. Contact support at any time and we'll take action within 24 hours.

Keep your data safe, play with peace of mind!

Your privacy is our top priority at Jali Live. Join us now in a safe and secure environment.

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